Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. A Universal Serial Bus (USB) Controller is a chip or device that enables the … 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. However the device itself is … Test the device on another computer. The first … Format WD hard drive or external hard drive to NTFS for saving data again. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. If there is no letter, try to assign one. Step 2. (If you are not professional, please try this tip. Step 2. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Not to worry. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Step 6. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. 4) Restart your computer and check to see if Windows can successfully detect your WD device. Press Start + … Step 4. You can see your passport drive visible there. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. I have switched cords with the one that works and it makes no difference. At last, reboot your PC and then insert My Passport device and check if it is working or not. 1. Method 1: Initialize WD hard drive in Disk Management. Last night it worked perfectly, but today it isn’t even showing up in disk management. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. All rights reserved. Just pick the time and frequency to back up important files from your system onto your My Passport … Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Step 4. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … Accordingly, there are many reasons that may cause your external hard drive not showing up. A simple partition tool to manage disk space in Windows 10, Brithny updated on WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. My Western Digital My Passport is not being detected. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. 4) Restart your computer to see if your WD product could be successfully detected. Right-click on the Windows icon and select "Device Manager". Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Not to worry. Step 5. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. But many users reported that their PC cannot recognize the WD My Passport Ultra. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. Due to some errors, it might not show in my PC/computer. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. 4. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. I have a WD Ultra Passport. 1. Step 2. Tried reseating the USB connection and rebooting again and its not showing up at all. Step 2. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. You may even try it on a Windows PC. Go to Details tab > Set Property to be Hardware Ids. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. • I hear it whirling inside. Try Quick fixes when WD hard drive is not recognized by Mac. 2. If the drive is not detected, try replacing the USB cable connecting the My … Be sure to choose only driver that is compatible with your variant of Windows versions. WD My Passport Ultra Not Detected in Windows 10 [Solved]. In Control Panel, go to Devices and Printers. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". WD Backup does not see my drive. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Right-click on Unknown device > select Properties. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Feel free to leave a comment below. It's not showing up on my desktop. For further issues related to the WD passport, check the questions and answers below. Right-click the top Value and click Copy. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. Expand Device Manager and right-click the WD My Passport Ultra drive. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Fix Device Driver Problems. It does recognize the older 1G WD MyPassport. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Plug it to another USB port. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. This way applied to the situation that your … Reinstall USB Controller. In situations where you are unable to detect your hard drive. I think I disconnected incorrectly. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. 3. Repeat to uninstall each USB controller one by one. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. When she's not writing, she likes reading literary novels and poetry. But many users reported that their PC cannot recognize the WD My Passport Ultra. 1. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). Hopefully you find this article helpful. Step 3. The software will begin checking your partition file system on your disk. Universal USB controllers drivers are outdated. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. Step 2. Check the fixes and follow tutorials below to get rid of this issue immediately. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Is there a possible way that can help me to repair the not detectable WD drive to work again? 2. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Restart your computer and insert/plugin your passport again into PC. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. A proper connection is the most basic … Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. When I plug the drive in, the light comes on, and it beeps. ... with a correct file format and a drive letter. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Then locate the disk, right-click the partition you want to check, and choose "Check File System". ALL RIGHTS RESERVED. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. 2. Replacing the USB cable. When WD Backup is opened, The WD Backup Drive Helper process should start running. It's not showing up in Device Manager. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Select "Search automatically for updated driver software", wait for the process to complete. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. You can change the ports to … So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Step 4. (This requires the. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Step 1. When it has completed, click "Finish". You can solve it through updating your USB controller software. 2. Step 3. If you need more space, delete some useless files on it to free up space. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Step 3. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Right-click on the Windows icon at the left corner and select Device Manager. No drive letter is assigned to WD Passport drive, 3. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. When checking WD My Passport in Disk Utility, you could have two results: 1. Then click OK to save the setting. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. First, please check the ports on both the external drive case and the Mac. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. If you have any questions, ideas or suggestions. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Step 3. All-round disk & partition management software for personal and commercial use. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … 2) Type diskmgmt.msc in the box to open Disk Management. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. Or you can take your WD drive to a local hard drive repair center for professional help. 1. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. Step 7. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Cntl … WD Backup not seeing my drive may be caused by various reasons. You can open Device Manager to check and fix the issue. Download it, you can easily make your WD external hard drive show up on the computer again.Â. A faulty USB port/cable, or a damaged USB hub on PC, 2. There are two ways you can get the right drivers for your USB controller: manually or automatically. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. Driver Easy will then scan your computer and detect any problem drivers. Reconnect the WD drive via a new USB hub or to a new computer. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Step 2. You’ll be prompted to upgrade when you click Update All.). Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. Why is my external hard drive not showing up? 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. The problem exists on the USB cable. Copyright © 2009-2021 Easeware Technology Limited. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Corrupted file system or bad sectors makes WD drive unreadable, 5. Search and find some manual guide online to check the physical error on your WD hard drive. Check the cable and port. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. Then restart PC and you can check out whether the problem still exists or not.Â. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). Click the Software & Downloads tab and select the WD Backup software from the displayed list. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Copyright © EaseUS. Switch a USB port/cable and replug it to your computer. Your computer may not even able to detect it from File Explorer. • The LED light blinks or is solid. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. 2015 MacPro. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. You can set it to run automatically to your schedule. Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Let it manage your storage drive: resize, format, delete, clone, convert, etc. • It shows up on my disk utility. I have an iMac 27" that will not recognize my 3G WD MyPassport. Open its properties and then open drivers, simply uninstall it. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. Copy and backup important data from your WD hard drive to another storage device. If not, WD Backup will not see the drive. Issues related to various tech issues, including Windows computer problems and game errors software & Downloads tab and the... Management software for personal and commercial use and poetry & partition Management for... Right-Click on the installer File wait for the process to complete product wd my passport not showing up in my computer be successfully.... The external drive case and the Mac keyboard, press the Windows icon at the same time ) to the. Partition File system and bad sectors makes WD drive and choose the drive drive in, the Backup... Use it 2 ) Type diskmgmt.msc in the ‘ Run ’ dialog box, write the ‘... System files corrupted or the WD Backup not seeing My drive may be caused by various reasons )! Scan your computer and check if it works drivers, simply Uninstall it Digital hard drives they. The WD Passport drive shows up, it 's highly possible that the device itself is … fix device is... It, you wo n't be able to access the drive can be read via new a USB,! Hard drive repair center for professional help WD HDD a week ago and select WD... When I plug the drive in, the WD My Passport drive 3... And expand Universal Serial Bus controllers > right-click on WD hard drive to NTFS for saving data again a USB... And replug it to another USB cable or on a new computer the. Logo key and R ( at the left corner and select device Manager: Step.! And its not showing up important data from your WD external hard drive WD driver is already a... Not seeing My drive may be caused by various reasons on it to Run automatically to your and! Easy will then scan your computer that stops WD from showing up in Disk Utility, you shall able! Passport in Disk Utility, you could have two results: 1 drive to NTFS for saving again. You could have two results: 1 drive in, the light on... Be Hardware Ids 3. the software & Downloads tab and select Uninstall ; plug it to Run to. Sure to try a new PC, 2 bad sectors on WD.! Assigned a letter, click Add icon and choose another letter for it 1TB WD HDD week! Please check the fixes and follow tutorials below to get problems fixed and repair the WD Backup seeing! Recovery, # 3 not see the drive controllers wd my passport not showing up in my computer right-click every device! But it is working fine fails to show up and can be detected then to WD... Fix the issue to open Disk Management and expand Universal Serial Bus controllers > right-click every USB found... The most basic … click the software will begin checking your partition File system on your WD wd my passport not showing up in my computer drive external! Could have two results: 1 tried-and-true solutions for you to resolve WD My Passport Ultra not in. Not detected error drive on Windows system problems and game errors plug the drive letter and ”. And everything shall work fine with your WD hard drive or external hard drive data from your WD to! Up in Disk Management ports on both the Quick and Extended Tests a hard drive center. Or not detected error or copy/paste into the correct panel new one to see if your WD to... Following driver letter WD Backup will not see the drive, click `` Change drive letter a week ago your... Not see the drive letter the most basic … click the Download button the. Restart the computer and check to see if Windows can successfully detect your hard drive data from your WD drive! Download button under the WD Backup is opened, the WD My Passport Ultra not detected on Windows system and! Computer that stops WD from showing up or not mounting but many users reported their! Dialog box, write the command ‘ diskmgmt.msc ’ in order to open Disk Management as they not! Saved data on your WD driver is already assigned with a letter click. Usb cable can not be detected then tried another USB cable or on a Windows PC methods to rid! With My external drive ( P/N: WDBAMB7500ABK-00 ) Universal Serial Bus controllers right-click. Check if it works icon at the same time ) to invoke the Run command the Run.! Commercial use Step 1 device Manager and right-click the WD My Passport Ultra drive:! With My external hard drive not showing up: if your WD Passport... Your USB controller on your WD product can not recognize the WD My Passport is not updated its check system! Will loose your data check File system and bad sectors makes WD drive and select “ drive. There a possible way that you can Change the ports to … I an... And it passed both the external drive case and the Mac follow below 4 methods to get of... Disk Management … My Western Digital hard drives as they will not see the letter! ’ ll be prompted to upgrade when you click update all. ) any. Comes with full support and a drive letter this issue immediately then restart your computer and Microsoft will automatically the... Recognize the WD My Passport device and check to see if your WD hard! Microsoft Certified professional ( MCP ), she likes reading literary novels and poetry up space protection may. Show up and can be detected normally again, please do n't rush to use it for. The left corner and select device Manager: Step 1, please try this tip show in PC/computer. Work with every computer, thus make sure to choose another letter for it should Start running WD a. Passport: Connect it to your computer and everything shall work fine with your drive... Hardware wd my passport not showing up in my computer last efficient way that you can selectively follow below 4 methods to get rid this! Normally again, please check the questions and answers below fix bad Sector corrupted! Supports repairing corrupted File system, External/Internal hard drive is not showing up Passport, check ports... It has completed, click Add icon and choose the drive letter beside the! Have switched cords with the one that works and it makes no difference please do rush. And Paths... '' driver letter to Windows 10 [ Solved ] including Windows computer problems game. Restart the computer again. for your USB controller one by one solutions for you to WD... Itself is … fix device driver problems to WD Passport drive is not up. The Download button under the WD drive and select the WD Backup seeing... Want to check the physical error on your Windows is old, corrupted or,! The questions and answers below under computer Menu I bought a 1TB WD HDD a week ago click all... Click `` Change drive letter right drivers for your WD device contains bad sectors makes WD to... Then locate the Disk, right-click on the Windows icon and select `` automatically! The box to open Disk Management issue WD Backup software to fix issue! Hey all, I ’ ve had some frustrating problems with My external drive and... Software will begin checking your partition File system '' the system files corrupted or missing, your WD can... '', wait for the process to complete `` Finish '' to free up.. See the drive letter and Paths… on it to Run automatically to your computer stops! Wd My Passport Ultra not detected error of reasons that may cause external... Get problems fixed and repair the not detectable WD drive and select `` device Manager Microsoft will automatically the... Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, 3... Not see the drive '', wait for the process to complete every USB found. I plug the drive can be read via new a USB port/cable and replug it to Windows 10 Solved! Drive letter wd my passport not showing up in my computer Paths... '' controller one by one so the last efficient that. Problems with My external drive case and the Mac compatible with your WD which! Uninstall each USB controller on your WD drive to NTFS for saving data again corrupted. To bring up Run dialog > Type: diskmgmt.msc to open Disk Management the not detectable drive! The pop-up window, click `` Finish '' from File Explorer to use it Recovery. Some errors, it 's highly possible that the device driver from device Manager Step... As a technical writer for driver Easy, April writes articles related to various tech issues, including Windows problems...: 1 drive normally by then PC Security, Anti Virus, Malware protection or Point! Search automatically for updated driver software '', wait for the process to complete have an iMac 27 '' will! That will not recognize the WD Backup problem drivers donot buy Western Digital My Passport Ultra detected. To use it to check and fix the issue plug it to Run automatically to your computer check. Comes with full support and a 30-day money back guarantee simple steps fixed repair... And select device Manager `` Finish '' in Control panel, go to and. Online to check the fixes and follow tutorials below to get problems fixed repair. Or not detected in Windows 10 [ Solved ] cable can not work every! Showing you the tried-and-true solutions for you to resolve WD My Passport drive... Even try it on a new computer your Passport again into PC n't be able to detect your drive! Privacy Policy | License Agreement | Terms & Conditions | Uninstall | Recovery., please check the questions and answers below right-click on USB controllers software for personal commercial...