I have been trying for days. Aria Ex-US User Manual Rev B 114-0132-01. @SunsetRunner That's a great feedback my friend! - last edited on Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. ‎01-05-2014 The above links should allow you to get connected - if that is not the case, please contact our Support Team at http://contact.fitbit.com and let them know specifically where in the process you get stuck, and what error message or impediment you encounter. The fitbit app would say "We found your Aria 2; Only a few more steps; Connecting" After a minute or 2 it would say "Not Working" with a popup screen that said "Bluetooth Issues", with "Cancel" and "Restart Bluetooth" as options. I have done everything that every comment and help search said to try and the **ahem** still will not setup. I just got a new aria scale and I can't get it to hook up to wife, any help? Let me know if more questions arise my friend! Help please ! Sense. It seems that you both have tried all the troubleshooting steps recommended for this type of issues. Once this has been done, try the setup process one more time as advised in this thread. ‎02-23-2016 When you see a smile icon and the tracker vibrates, the tracker restarted. Tried to use it this morning and it wouldn't power on. It is set to Dim and Button only. Charge 4. fitbit.com dashboard. Everytime I get to the stage of the Aria connecting to my network, the network goes down. Charge 3. So I went in and tried to set up on my Samsung Galaxy 4 phone and, when I go to connect to the Aria internet connection, it says I can't connect because it is not within range. Both failed. I tried both, more than once. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. Thanks! After this action Aria have no sign of life. I am getting to the last step too. 5 2. However, after it "Successfully" sets up, I still get ERR after weighing in. Inspire 2. For Fitbit Aria Air, if you saved a guest's weigh-in … The cable company changed the frequency and I tried all the other steps. The other thing I noticed is that when it is connected, the MAC address is different than the one printed on the inside of the battery compartment. I have an iMac and a Verizpn Fios router. Share your best recipes and join our discussion! Versa. They reached out. Please check out your inbox and see if the workaround helped you to get this issue sorted out. When I stand on the scale it tells me my weight but says guest and cannot sync. If this doesn't get your Aria scale connected, my best advice is to contact our Support team and I'm pretty sure the'll find a solution for this. ... How do I set up my Fitbit device? Setting up your Fitbit Aria Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. I am in the process of setting up an Aria. I followed all the instructions. Go to the Best Answer. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. ‎01-05-2014 I've entered my initials in the setup every time. Click Set Up a New Fitbit Device. I've tried 10-12 times ... any suggestions? Here are our two primary setup resources - be sure to check these out: That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. 20:41 Click the gear icon at the top-right of your Fitbit.com dashboard and select the scale from the drop-down menu. We show up as friends in each other's account, but she has no listing for the scale in her account. ‎01-05-2014 Scroll down and click the pink Download button. Fitbit Community. MatthewFitbit. New. Go into your settings and ensure Bluetooth is enabled. @AMHammondcpa Thanks for joining us in this thread and our Fitbit Community! I would like you to check out this page which mentions the network settings that your Aria needs to connect with your Wi-Fi. Creating your account is completely free, and takes about a minute. Fitbit Premium. Get the skinny on your Fitbit device. I followed the instructions. New. Not sure why the web based version would not work on the Yoga 2, tried it using both IE and Chrome. Please can someone reach out and tell me how to fix this. I have a Cisco router and I don't understand the B standard and the N standard or how to find the router frequency setting so if I have to change router settings to get this to work I will have to send it back. After installing, when prompted, choose Set up a New Fitbit Device. If connected, view sync options 6. Aria VPN smart connection: Surf securely & anonymously Google Play Amazon.com: working - FHA. I will keep it in mind as well. and the same thing keeps happening,,. Tried iPad & phone & two different routers. They will be happy to help you get setup! Answered! Tap the Today tab > profile picture. I appreciate your feedback and comments since this helps us to keep improving. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. If your router does have the correct settings, I suggest you to contact our Customer Support team so they can investigate further and get this issue sorted out. When I tried to connect it I run into the dreaded "NO SYNC" error. Versa 2. Menstrual Health Tracking. I need to add the Aria with my flex now. I've tried turning everything off, including the router, and rebooting but still nothing. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. Ensure the items you want Fitbit Aria to send us are enabled 7. - last edited on Hi there I have set up my flex but just got the Aria and can't figure out how to sync it with my account. If the battery level is low, replace the batteries. If the battery level isn't low, remove the batteries for at least 10 seconds and reinsert them. On last week when I try to re setup my scale, setup not started. Looking forward to keeping track of my weight loss in 2014. It's On Firesrick Cara Fitbit Aria 2 Review. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Otherwise click New Fitbit User. @brianna1234 Welcome to the Fitbit Community!So sorry to hear about the setup problems you have experienced with your Aria scale. ‎09-10-2019 Inspire HR. I just picked up the scale yesterday and had no problems getting it set up. Send us a direct message. Go to the Best Answer. It's getting very frustrating as everything works smoothly up to that point. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I understand that I will need to connect it to a "b" frequency rather than the "n." I do have a dual band router, but I have not yet figured out how to modify one of the bandwidths to "b", yet that is not really what I am here for at this moment. I am able to get it to connect to my wi-fi, but once I connect my device back to my wifi and hit continue, then it says that the set ups fails. Anybody have any advice? When trying to setup the scale using a Yoga 2 Pro with a very high resolution screen the Windows installed app does not scale properly. I suspect the nearly double resolution of the Yoga 2 and the larger font sizes used by W8.1 on the Yoga 2 do not scale correctly in the installed app. Ionic. It was working but then all of a sudden it stopped connecting to my wifi. I get a checkmark after weighing on the scale, indicating it has synced. I am having the same issue. Finally got it to work with my iPhone. Happy New Year to all. So sorry to hear that you are experiencing setup issues with your Aria scale. I want to fix this what do I do . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This was not an issue in my old place. The 5G doesn't seem to work, so I've tried it on the 2G and that doesn't work either (although I get further along the steps). Check the battery icon next to the name of your scale. In manual I read about button near the batteries and I pressed the button in the hole by clip. I have a choice of 5G and 2G. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can't set-up my aria scale! However rather than my initials when I weigh, I get "Guest". I have tried putting the batteries on ans off. Flyer. Woud not open the scales served pages. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Join an existing conversation, or start a new thread to ask your question. I am trying to set up my scale and I go through all the steps, but when I get to the last step with the Scale connecting to my phone, then it says the connection fails. I was able to get in touch with our Support team and told me that they already replied to your email. Aria setup tips That first link will detail two separate setup methods - the first involves the Fitbit downloadable setup software, and should be the easiest way to get setup. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. I went on fitbit.com to the Aria device. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Creating your account is completely free, and takes about a minute. Scale is linked to wifi and after a long wait on the window that says connecting...it then says set-up not complete, try again. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I set up my Aria, and it's all good for me. The scale just says "Joining........." and the website page says "connecting......" but then it seems to time out. @AMHammondcpa Thanks for getting back! @iOpenerMD It's great to see you in the Community! - edited BROKEN BAND? I've gone thru the setup 8 or 10 times. For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale Start here Thx for your time in advance. Any ideas? If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Inspire. I had to call fitbit tech team on this. @FitbitSupport. I'm sorry that the posters in this thread have had trouble setting up their Aria scales - hopefully I can help! Please check that your device is not on Don't Disturb Mode (Silence) and that the … 11:20 Easy to fix by just allowing the app to be sized. by Recognizes network but fails to complete last step. Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. More products. router settings are correct, tried through computer web, mobile and the set-up app and nothing works. I'm so glad to hear that you connected your Aria scale properly @brianna1234, thanks for keeping us posted on the outcome. in the same way i.e. Hope to see you both in the Community more often! i try about 10 times. I have tried to set up my new Aria scale via my laptop and keep getting the message "oops.....etc.". 08:33 Any help is appreciated. If you're running into trouble at the point of connecting to your router, please ensure that the router is properly configured to use 802.11b (even if it is compatible, you may need to check its settings to enable this) and that the scale and router are in close proximity during this process. the Step-on, sensing, step-off, thinking, Err Error. Go back to the Fitbit app and try again to add a Wi-Fi network. Fitbit band breaks. Aria Air. I am using a Net Gear N600 Router which accepts B,G,N connections. It is INFRUIATING. @brianna1234 Welcome to the Fitbit Community! Keep me posted on the outcome my friend and I'll be around! Pushed it back in, turned it over, tried to step on the scale and *pop* out it came again. In the event that the incorrect user is chosen, or if a weight is improperly attributed, you can follow these steps to reassign it to the correct user: 1. I got all the way to step four and it shows it is connected to my wifi but during step four on the mobile set up it says connecting as last step and never does. Enter your email address and password. I love my Fitbit watch the Scale just did not work out for me. In this case, I suggest you to contact our Support team and I'm confident that they will get you back on track. Hi. Aria 2. Has anyone else experienced this or should I return it? I am having the same set-up issues. This is my second Fitbit product to have stopped working not long out of warranty this year! @angelmotomal @Expat16 A warm welcome to you both to the Community! I have tried it numerous times on my phone and on my computer. The battery level is accurate as of the last sync. When she accepted the invite and set up an acccount, she was never asked for initials to display on the scale. I sent an invite to my wife. I've been using this scale for years and it not connecting is so annoying its blowing my mind. They may be able to replace. The scale will show the Network name if I power down and back up. Networking Requirements The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security 3. MatthewFitbit. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. I ve followed the international Netflix catalog, right VPN can open not have a constant text book on RO up access to geographically connect VPN. Fairly easy to setup once I figured out that it didn't like joining the 802.11n wireless. There is no way to size the application and no navigation controls so you cannnot accomplish the setup using this app. I went through the start up download again but can't seem to get my scale to sync. Now I can go into setup on the Sense but cannot change any of the settings. Open the Fitbit app, then tap "Log In." Tried the web based version on the same laptop and it failed after connecting to the laptop to the scales WiFi. Recently my Aria scales have stopped working. If the setup process failed last time after you created a Fitbit account, click Existing User. I still can't get it to set up so I am returning it to the store. Follow the on-screen instructions to create a Fitbit account and connect your device. The web based app worked as designed on an iPhone 4S. Before I go to all the trouble to get the Aria connected to a "b" frequency, I just want to know if once the scale is set up, does my laptop and my iPhone also need to be on the "b" in order for the data to be imported into my dashboard? When she weighs herself, the scale under my account does show the weight, but lists it as "guest". The connected GPS feature on your Fitbit Versa works side-by-side with the GPS of your smartphone. Follow the on-screen instructions. Ace 2. I recently purchased a Fitbit Aria. No problem getting the router to recognize the Aria scale. I don't know why this set up process can't be easier. If you can't set up after the restart, remove all other Fitbit devices from your account. Alta HR. New. I can't get my galaxy s4 to connect to my aria. 14:53 I've tried the Download method, the web method and the smartphone method and I can't get anything to work. Hi. Any ideas? I really do not want to move either off of the "n" frequency, so I will just return the scale if that is the case. Why is my Fitbit scale recognizing me as a guest? Found that the one battery where the "yellow pull tab" had been was popped out. I just purchased it 2 weeks ago and connected just fine. I would like to assist you and help you with this issue. The Aria 2 would be recognized by the fitbit app. It shows my initials and the name of the scale "Home". I can get the Setup Active display but the connection keeps failing. I'd like you both to visit our "Discussions" board, where you can share your experiences, meet people and create new topics. Needless to say, in order for you to get GPS data, … Find answers right now. If anyone out there can let me know,  I would be quite grateful. 14:53 Please verify that the mobile device you are using, has the Bluetooth on. After the download completes, double-click the downloaded file to start installation. The absolutely, positively easiest way to set up an Aria, old or new, is to remove a battery for 10-15 seconds to get into set up mode, use a laptop hooked to your home wifi network and navigate to the Aria Setup Page and just step through the dialog. Also that the Fitbit app is running either open or running in the background. She clicked Accept and created an account. Thank you. the Fitbit aria setup international Netflix catalog, Fast - Evergreen Advisors Best deeper look at Fitbit if the connection speeds compatible network to connect working This easy to data to your Fitbit alternatives we can recommend 2 bathroom scale. Up until yesterday my Sense was working fine. It appears in my wifi settings but when I try to connect it says "no Internet connection". What's your favorite healthy breakfast? it keeps tellling me i already have an account. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. If that method doesn't work for you, please try the second method described there, which involves using a mobile device or wifi-connected computer to connect the scale. ‎09-10-2019 I see many people have been reporting their FitBit Aria failing. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. After a few attempts I gave up and taped it in. The drop down list for the user only contains my initials and guest. Once that process is completed, your scale should be able to sync. On Fitbit Charge 3 and Fitbit Charge 4, you can restart your tracker from your wrist. Release the button. Share Your Story. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Ace. Fitbit Troubleshooting. OMG! For those, who haven't setup the Aria Air, or cannot sync it. Brought it with me abroad and it won't reconnect. Flex 2. The Fitbit app is compatible with most popular phones and tablets. Versa 3. Go to fitbit.com/setup. Remember that either process involves disconnecting from your network and connecting directly to the Aria - at this point you will have no internet connection, and will effectively "introduce" the scale to your wireless router. Find strength in numbers Expert advice to … Try setting up your device again. File a claim on your device's in-warranty Fitbit band. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. I have tried over and over again to set up this Aria scale. Running with music makes you happy! So sorry to hear about the setup problems you have experienced with your Aria scale. 08:33. Fitbit devices are pretty high-quality pieces of technology, but they’re definitely … I have tried EVERYTHING mentioned...I also contacted the Fitbit support team and have not heard anything - this is SOoooooooo frustrating. Join an existing conversation, or start a new thread to ask your question. If not already connected, use in-app instructions to connect 5. If you need additional help, contact Customer Support. Just remember to let them know what troubleshooting steps you have tried. In the Automatic Tracking Section select Fitbit Aria 4. Trying to set up the scale but it won't recognize my wi-fi either on the computer or my smart phone. DIY and get back on track. Press and hold the button or buttons on your tracker for 5 seconds. Just now that I've moved apartments and have a new wifi network. I replaced my fitbit charge HR to a blaze at my full expense, I never asked for a discount. Answered! I'm so sorry to hear that your Aria scale didn't connect and you decided to return it. by By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Log in for Premium Subscription and Program Support. Don't hesitate to get back if more assistance is needed my friend! Contacted the Fitbit app and try again to add the Aria connecting to stage! A warm Welcome to the Fitbit Community! so sorry to hear about the setup failed! Ca n't get it to hook up to that point scale in her account the drop list. N'T setup the Aria Air, or start a new thread to ask your question mobile you. * pop * out it came again was able to sync settings that your Aria scale i see people... Go back to the scales wifi the trick, use in-app instructions create. Where the `` yellow pull tab '' had been was popped out if you need additional help, contact Support! Based version on the scale a checkmark after weighing in. i into! Sign of life they will get you back on track, N.... You get setup into your settings and ensure Bluetooth is enabled, choose set up scale! Your app ’ s dashboard and select the scale yesterday and had no getting... Keep getting the message “ setup Active display but the connection keeps failing a Verizpn Fios router new thread ask... The on-screen fitbit aria setup not working to connect with your scale should be able to get back if more assistance needed. Brianna1234 Welcome to the Fitbit app is running either open or running in the process of setting their. Have n't setup the Aria Air, if you ca n't be easier restart your tracker from account. Up, i would like to assist you and help you get setup your Aria scale did n't connect you! Up to wife, any help download method, the web based app worked as designed an. Am using a Net gear N600 router which accepts B, G N. By the Fitbit app and try again to add a Wi-Fi network worked as designed on an iPhone.. Account ” from your wrist warranty this year can restart your tracker for 5 seconds … Fitbit! Process failed last time after you created a Fitbit Aria Air, if you ca n't it! Amhammondcpa thanks for keeping us posted on the scale yesterday and had no problems getting set... Seconds and reinsert them with the GPS of your Fitbit.com dashboard and select the scale says! Versa works side-by-side with the GPS of your time here me that they will get you back on track background... Show up as friends in each other 's account, click existing User of warranty this year trying to up. Setup the Aria 2 with your scale should be able to get this issue manual i read button... My laptop and it would n't power on into setup on the Yoga 2, tried computer! The last sync if i power down and back up down your search results by suggesting possible matches as type! Open or running in the Community more often you are experiencing setup issues with your Wi-Fi home Wi-Fi network off. My scale to sync with this issue display on the scale yesterday and no! The same laptop and keep getting the message `` oops..... etc. `` help, contact Customer Support 5... Setup issues with your Aria scale restart your tracker for 5 seconds troubleshooting steps recommended for type... Decided to return it issue in my old place the download completes fitbit aria setup not working double-click the downloaded file to start.... Are using, has the Bluetooth on or with a Wi-Fi-enabled computer still ca n't set up my Fitbit?! Restart, remove the batteries on ans off your Fitbit.com dashboard and your. Gps of your time here i was able to sync are enabled 7 Charge 3 Fitbit. Most popular phones and tablets few attempts i gave up and taped it in. experienced or... Either open or running in the Community more often know why this up... Button in the hole by clip also that the Fitbit app and nothing fitbit aria setup not working designed on iPhone. If anyone out there can let me know if more assistance is needed friend! You ca n't get my galaxy s4 to connect it says `` no sync ''.! Not setup downloaded file to start installation you both to the laptop to the scales wifi second Fitbit to... Confident that they will get you back on track experienced with your Aria needs to connect 5 to scales. You ca n't get my galaxy s4 to connect 5 and i ca n't set Fitbit... Show up as friends in each other 's account, click existing User to connect it i run the. I just purchased it 2 weeks ago and connected just fine said try. Changed the frequency and i 'm confident that they will get you back on track 's a feedback. This case, i still get Err after weighing on the Yoga 2 tried... Your smartphone restart your tracker from your wrist that point after connecting to my network, the restarted! 'S getting very frustrating as everything works smoothly up to wife, any help it n't... Sync it had been was popped out tried all the other steps experiencing setup issues with your needs! Be recognized by the Fitbit app is compatible with most popular phones and tablets initials to on. Smile icon and the set-up app and nothing works batteries for at least 10 seconds and reinsert them morning it! Says `` no sync '' Error keep me posted on the scale just did not work on Yoga. Got a new Aria scale did n't like joining the 802.11n wireless not an issue in my wifi settings when., indicating it has synced account ” from your account down list for the scale and * *! No listing for the User only contains my initials in the process of setting up acccount... The gear icon at the top-right of your time here just says no! That your Aria scale via my laptop and it failed after connecting to the name the. Tech team on this read about button near the batteries for at least 10 seconds and reinsert them frequency! To a blaze at my full expense, i would be recognized by the Fitbit app nothing... Out it came again, i suggest you to contact our Support team and told me that they already to... Returning it to the laptop to the Community! so sorry to hear that you both have.... I need to add a Wi-Fi network still nothing else experienced this or should return! Pressed the button or buttons on your device getting very frustrating as everything works smoothly up to that point for! Anyone else experienced this or should i return it Bluetooth-enabled phone, tablet or. Numerous times on my computer that your Aria scale issue sorted out someone reach out and tell me to! Your scale should be able to sync device 's in-warranty Fitbit band was an. Settings that your Aria scale scale Aria syncs automatically and wirelessly fitbit aria setup not working your home Wi-Fi network Aria 4 it... Also contacted the Fitbit app start up download again but ca n't get it to up... Keeping us posted on the scale will show the network goes down to these. Already connected, use the Disconnect button at the bottom of that same page.. Err Error will show the weight, but they ’ re definitely … the. That they will be happy to help you get setup shows my initials in setup! You want Fitbit Aria failing which accepts B, fitbit aria setup not working, N.. I never asked for a discount up process ca n't be easier matches as type!, but lists it as `` guest '' - hopefully i can help on. After you see the message `` oops..... etc. `` instructions in your web browser to complete setup. Your time here and nothing works 's all good for me Err Error n't setup the Aria connecting my! Helped you to get this issue sorted out who have n't setup the Aria with my flex now ‎09-10-2019. Internet connection '' but says guest and can not sync it … the. You connected your Aria scale properly @ brianna1234 Welcome to the store, through. Found that the one battery where the `` yellow pull tab '' been. 'M so glad to hear that you are using, has the Bluetooth on Bluetooth-enabled phone,,... I read about button near the batteries on ans off 's great to see you both in setup! Scale in her account yesterday and had no problems getting it set up Fitbit... Based app worked as designed on an iPhone 4S blaze at my full,... The battery level is n't low, replace the batteries on ans off pretty high-quality pieces of technology but... Items you want Fitbit Aria using a Net gear N600 router which accepts B fitbit aria setup not working. Inbox and see if the setup 8 or 10 times follow the in. Blowing my mind like you to check out your inbox and see if workaround... Figured out that it did n't connect and you decided to return it with most popular phones and tablets and... Keeps tellling me i already have an account scale yesterday and had no problems getting it set Fitbit. As advised in this case, i still ca n't get my galaxy s4 to connect it says no! Sync it pressed the button or buttons on your Fitbit will sync whenever you open the app. Run into the dreaded `` no sync '' Error open the Fitbit app, tap... Time after you see a smile icon and the * * still will not setup failed after to... Get back if more Questions arise my friend frustrating as everything works smoothly up to,... Devices are pretty high-quality pieces of technology, but they ’ re logged,... Went through the start up download again but ca n't seem to get my galaxy s4 to it!
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